Do you enjoy finding patterns in what people say? Help us turn customer reviews into insight that powers smarter product rankings.

As a Customer Feedback Analyst, you’ll work with user-submitted reviews and data to extract insights that help us improve our shoe recommendations and highlight recurring themes across brands and models.

• Review and categorize incoming user reviews by topic and sentiment
• Spot common issues like “runs small,” “poor arch support,” or “excellent cushioning”
• Create weekly trend reports for the content and product teams
• Flag spam, fake, or low-quality reviews for moderation
• Help refine the review scoring algorithm by identifying impactful keywords

• Are detail-oriented and love analyzing patterns
• Have basic experience with spreadsheets and text classification tools
• Can write clear summaries and basic charts or visual reports
• Bonus: familiar with footwear or product review platforms

Ready to turn great reviews into viral content? Join us to help more people discover the best shoes for their needs

As a Digital Marketing Assistant, you’ll be responsible for sharing our reviews, product ratings, and helpful content across social media, email, and digital platforms — building trust and visibility with the footwear community.

• Input customer reviews, shoe specifications, and ratings into our system
• Organize product categories, pricing, and tags
• Tag key review themes like “runs large” or “great arch support”
• Support our content and analytics teams with light data formatting

• Pays close attention to detail and values accuracy
• Can confidently use Google Sheets or Excel
• Enjoys structured and repetitive tasks
• Bonus: Has worked in e-commerce or catalog data entry